Mr. Motor COMPLAINTS

On Monday November 4, I went into Mr. Motors and met Jesse who was assisting with showings us around etc., I informed him I wanted to know how much a particular vehicle would be monthly he then informed me in order for him to do that I would need to complete the application along with a refundable $500.00 deposit. I did as he instructed and we went over the monthly payment for a few vehicles I then informed his manager who was also there to assist that I wasn’t ready to make a choice and would be in touch and they reminded us that whatever we decide to call them and let them know and if we decided not to move forward my $500 deposit would be refunded. On Thursday November 7th I contacted Jesse to put everything off and refund my money he then requested my email address to email transfer me the funds which I did, the following day I did not receive the funds I contacted him back he claimed he would be getting it done that day it did not happen. I ended up going back in to the dealership where I met with the manager who then gave me the run around saying their debit machine was not working and asking me for my credit card which I did not use to make the deposit then he said he would write me a cheque it is now December 3, 2024 and I still have not received my $500.00 deposit nor heard back from anyone at Mr. Motors! 5